Stu King interviews Scott Jansen, Principal Architect at Avtex, on the emerging technologies that will change our computing experience including: Project Sienna, Anticipatory Computing, and Personal Application Development.
Stu King interviews the Avtex UX team on their latest mobile project called “Rabbit Hole”. Learn how they developed this application from start to finish and the challenges they solved along the way.
Stu King sits down with Pat Cassanova, Contact Center Solutions Architect, to discuss the latest technologies required in the contact center to ensure that everything is running smoothly and ultimately, to provide the customer with the best experience possible. Technologies and topics include CIC from Interactive Intelligence, Dialers, and Disaster Recovery.